What is going on with there service dep. I had ordered parts in sept 03 but onmy recieved part of the order. I called when I recieved the shipment to tell them that they forgot the part and reorder at that time. That was oct 03I called them in dec 03 to check on the order and got the responce that it will be shipped in a few days. I called again in jan 04 and find that the order was lost or never submited form oct 03. So once again reordered the part. Now feb 04 got a part but now the right one. What the hell is going on?!? Who do I need to talk to? I what satisfaction... ANd not another 6 month wait for parts.
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